UX Research should only be done by people who do not benefit from the positive results of the research and who are not 'friends' with -or work for- the person who requests the research. The researcher should also present and explain the results to all people involved in the project.
My son came back from a trip around China yesterday He met a family while visiting the wall. There were six of them. The man told my son that he has his own business and that he is doing well. He deals in sea containers. He does business with Russia, Europe, and...
A hero's journey starts with a call to adventure, something the hero sets out to achieve. This call to adventure is often a problem that arises (and that cannot be avoided) or an invitation to do something exciting. In the second half of the 1940s, a man...
Some years ago, I came across what I thought was a vase by the famous French glassmaker Emile Gallé from the 1900s. The ‘vase’ was far from perfect, but I knew that. A piece at the top had broken off, but I would have that fixed. I had no intention of selling it,...
Am I the only one noticing this? UX researchers and designers, who were once separate from data analysts, are now working together. What great news! When organisations ask for a UX designer now, one of the key requirements is that they be data-driven. Studies show...
Two brothers work in the office next to me. They deal in high-quality coffees. You wouldn’t find two more different people than these two brothers, though they both share a love for music and play several instruments. One day, they invited me over for a chat, and...
Doing hard work is never easy. Stupid thing to say really but there it is. Doing hard work is never easy. A simple statement, but true nonetheless. The thing about ease is that, while it sounds appealing, it comes with many downsides. We like to make things easy...
Sad news. The Queen’s sister passed away a few weeks ago. She was 71 years old. She had lived most of her life in Italy.In an interview, she said that she liked living in Italy because she could walk the streets anonymously and that "that was not unpleasant". You...
If you ask for mustard at a French bistro, you’ll get a strong Dijon, handmade in a little village three hundred kilometres away.
